Alphabe-Thursday

For letter D for Alphabe-Thursday, I decided to write about a discouraging, disagreeable, dreadful experience with doors.

In 2007, we decided to fix up the outside of our home.  We knew my husband would be retiring soon.  We were going to get a new roof, gutters,siding, front, back doors and new storm doors while we could still afford it.  I won't say the name of the store but let's just say it may rhyme with blows or may not.

Now I love this decorative cranberry colored door (the inside of the door is painted in a wood color)but it took at least two times for them to get it right. (It may have been more than two times but when the hard drive crashed I lost all the documentation) The first time there was damage of a big scratch on the door. 

The front storm door also had to be reordered.  There were little scratches on the aluminum.   When the second one finally arrived and was installed, I noticed there was a crack in the glass of the top window.  He was going to reorder another door. I thought we were doomed.  However, we had the original one that had the scratches and my husband suggested that perhaps he could just change the window from the other door.  We were delighted that he was able to that.

 

The back doors we decided to go with white (I'm still not sure that I like having different colors on the front and back but oh well).  What could be easier? Shouldn't be a problem right?  Oh contra ire. It was disastrous. The guy took the whole old frame and door out and then realized when he tried to put in the new frame and door, he originally measured wrong.  It was the right width but the wrong height.  He had to put the new wrong frame and door on since he wrecked our old one taking it out.  He then reordered the door.  The next time he brought the new door, it was the right height but the wrong width. Then he called up the store to see if they might have one in stock and they did. We were delighted until he went and got it. We noticed it was unpainted and instead of the slats being inside the double panes of glass they were on the outside.  The customer service guy tried to talk us into taking it, which we declined.

 

The only door that never had to be reordered again was the back storm door which dumbfounded us at the time.  It was suddenly a different feeling, until days later we did notice a slight flaw between the double windows which we called about.  Someone was suppose to come and look at it but never did.  We decided to just live with it because if we had to deal with their customer service one more time we would have just  disintegrated from despondency.    

Originally we ordered all these doors on July 20th, 2007. I found some old emails with some of these details because I think I blocked it from my memory LOL.  I did find an email that I had sent complaining that from the time we ordered the doors they still weren't done as of October 16th.  Can you imagine having to wait that long to get doors put in?  One time, I even mentioned I might call a TV Station we were so frustrated LOL.  If I didn't have to appear on TV, I probably would have.

So, needless to say, I've vowed never to buy anything from the nameless store that may rhyme with blows or may not that has to be ordered again.  They were just lucky that I didn't have a blog at that time because I wouldn't have been very delicate about my dismay.  The End.

I'm sorry this is such a downer, depressing post but I sure got a lot of D words.  Didn't I LOL?

Go over to Jenny's for more Alphabe-Thursday http://jennymatlock.blogspot.com/2010/02/alphabe-thursday-d.html